client experience

How I Coached My Team to 93% Client Retention (and How You Can Too)

October 26, 2025

Client retention doesn’t come from discounts or luck. It comes from connection. This blog shares how LiQUiD founder Chrystal coached her team to 93% retention and how LiQUiD’s Prep Assistant now automates the same system for every stylist.

The Secret to More Profitable Consultations (Without Feeling Pushy)

Chrystal L. Graves

September 21, 2025

Consultations aren’t small talk, they’re the key to loyalty and bigger profits. This blog breaks down why skipping the consult is costing hairstylists money, and how to turn every conversation into trust, upgrades, and rebookings.

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client experience

How I Coached My Team to 93% Client Retention (and How You Can Too)

The Secret to More Profitable Consultations (Without Feeling Pushy)

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