Thriving as a Salon Owner in the Age of “Less”

Chrystal L. Graves
March 16, 2025

The Shift: Clients Are Spending Differently—Are You Ready?

Minimalism isn’t just about decluttering closets or cutting back on spending. It’s a mindset shift. Today’s clients are being more intentional with their money—choosing quality over quantity, experiences over excess, and sustainability over impulse buys.

For salon owners, this shift can feel like a challenge. Fewer clients are booking random add-ons. Retail sales might feel slower. But here’s the thing: Minimalism doesn’t mean people are spending less—it means they’re spending smarter. And that’s where a well-run, profit-driven salon thrives.

How to Keep Your Salon Profitable in a Minimalist Economy

1. Price Your Services for Profit, Not Just Bookings

If your pricing strategy is based on filling your books instead of making every service profitable, you’ll always be playing catch-up. Minimalist-minded clients are happy to spend money—but only where they see true value.

What to do: Set your prices to reflect not just your time, but your expertise, overhead, and profit margin. (Need help? LiQUiD’s pricing tool does this for you.)

2. Curate, Don’t Overload—Make Every Offer Count

Minimalist clients aren’t buying just because it’s there—they’re looking for the best, most intentional choices. If your service menu or retail shelves are overloaded, clients feel overwhelmed and disengage.

What to do: Simplify your offerings by bundling services into high-value experiences and retail packages that truly benefit your clients.

3. Make Every Appointment an Experience, Not Just a Transaction

When clients are spending more mindfully, they’re choosing quality over quantity. That means they want an experience—not just a haircut or color.

What to do: Lean into consultation-based sales, where you educate clients on what they truly need (and why). This creates trust, loyalty, and natural upsells without feeling pushy.

4. Focus on Retention—Loyal Clients Are Your Best Investment

In an economy where people are spending less on random beauty splurges, they’re also being more loyal to brands and professionals they trust. If you’re constantly chasing new clients instead of keeping the ones you have engaged, you’re missing out on your biggest revenue driver.

What to do: Keep clients coming back by offering loyalty rewards, VIP rebooking perks, or personalized follow-ups based on their past visits. (LiQUiD can help you track and automate this.)

The Bottom Line: Minimalism Isn’t a Threat—It’s an Opportunity

The businesses thriving in a "less is more" world aren’t fighting minimalism—they’re leaning into it. By focusing on profit-driven pricing, curated services, and strong client relationships, your salon can be the go-to choice for clients who value what you do and are willing to invest in it.

Ready to optimize your business for long-term success in a changing economy?

Let’s make it happen.

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